Frequently Asked Questions

Whether you're just getting started or looking to make the most of our platform, you'll find answers to some common questions about our parts sourcing, compliance monitoring, and supply chain tools.

What does Cofactr do?

Cofactr is web-based software platform for procurement, compliance management, and 3PL fulfillment for agile hardware teams. We bring BOM management, procurement, and logistics into one system so you can source parts faster, avoid errors, and keep projects on track - without relying on spreadsheets or disconnected tools.

Who is Cofactr built for?

Cofactr serves hardware companies of all sizes - from startups to established manufacturers. Engineers, buyers, and operations teams use Cofactr to simplify sourcing, reduce risk, handle materials and save time when managing complex BOMs.

What tools does Cofactr integrate with?

Cofactr integrates with many popular systems, including ERP, PLM, MES platforms, and more. These integrations let you sync part numbers, import BOMs, and push purchase orders or inventory data seamlessly between Cofactr and your existing tools.

How much does Cofactr cost?

Cofactr uses a flexible pricing model. Every plan includes the Starter plan features, with optional integrations and modules so you only pay for what you need.

Explore our plans here. For specific pricing details or choosing the right setup for your team, contact sales@cofactr.com or book a 15-minute demo.

How is Cofactr different from an ERP?

ERPs are broad, rigid, and often too heavy for fast-moving hardware teams. Cofactr focuses specifically on the electronics supply chain, making it easier to manage BOMs, spot risks, and automate procurement workflows. Many customers use Cofactr alongside their ERP for a complete solution.

Do I need to change my workflow to use Cofactr?

No. Cofactr fits into the way your team already works. You can upload BOMs, import supplier data, and integrate with your existing tools - making your current process smoother, not harder.

Can Cofactr help me find parts that are in stock?

Yes. Cofactr connects directly to suppliers and distributors to show real-time availability, lead times, and alternatives - helping you make confident sourcing decisions.

Can I use Cofactr for non-electronic parts?

Yes. While Cofactr is purpose-built for electronics, our Procurement App add-on lets you manage any part with the same powerful engine.

Is Cofactr ITAR compliant?

Yes. Cofactr is fully ITAR compliant. We’re hosted on AWS GovCloud servers, and every Cofactr employee is a U.S. citizen. You can read more here.

Does Cofactr physically handle parts?

Yes. We operate two ITAR-compliant facilities: a 6,000 sq. ft. site in Brooklyn, NY, and a 10,000 sq. ft. facility in Long Beach, CA. These warehouses handle all kitting, logistics, and shipping.

What types of customers use Cofactr?

Cofactr supports a wide range of customers - from OEMs to hardware manufacturers - across industries including aerospace, automotive, robotics, wearables, medical devices, defense and more. Whatever stage you’re at, Cofactr can help streamline your supply chain and reduce risk.

Will Cofactr scale with my company?

Yes. Whether you’re managing your first prototype or scaling to high-volume production, Cofactr grows with you. The platform adapts as your supply chain becomes more complex.

How do I get started?

It’s easy. Book a 15-minute demo to see how Cofactr can eliminate procurement headaches and let your team focus on building great products. You can also reach us at sales@cofactr.com.

I’m already a Cofactr customer and need more help. Where should I go?

Visit our Help Center for step-by-step guides, best practices, and troubleshooting tips. Our support team is also here to help - reach us at support@cofactr.com.